1. Introduction

At Sport9 Vision, we respect the privacy of our website visitors, athletes, parents or guardians, subscribers, enquirers, and other users who interact with our website and services. This Privacy Policy explains how information may be collected, used, stored, processed, and protected when you visit our website, submit an enrollment form, contact us, subscribe to updates, unsubscribe from communications, or otherwise interact with Sport9 Vision. We aim to handle personal information responsibly and only use it for legitimate purposes connected with operating our website, managing sports programs, responding to enquiries, processing enrollment information, communicating with users, and improving our services. By using our website or voluntarily submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy. This policy may be updated periodically to reflect changes in our services, website functionality, operational practices, or applicable requirements. We encourage users to review this page from time to time to remain informed about how information may be handled.

2. Information We Collect

Depending on how you interact with Sport9 Vision, we may collect information that you voluntarily provide through website forms, registration processes, communication channels, or subscription services. This may include your name, email address, telephone number, city, age, parent or guardian details, selected sport, experience level, preferred training schedule, selected membership plan, enquiry details, subscription preferences, unsubscribe preferences, and other information that you choose to provide. We may also receive information contained in messages or enquiries that you send to us when you request assistance or additional information. Certain technical information may also be collected automatically when you access our website, such as browser type, device information, general usage information, pages visited, approximate access information, and technical data required to maintain website functionality and security. We aim to collect information that is reasonably relevant to the purpose for which it is being requested and do not intend to collect unnecessary personal information through our standard forms.

3. How We Use Your Information

Information collected through our website may be used to process sports academy enrollment requests, respond to contact enquiries, communicate with participants or parents and guardians, manage training program information, discuss available classes and schedules, process subscription preferences, handle unsubscribe requests, provide requested information, maintain relevant records, and support the general operation of our services. We may use contact details to send information that is directly related to a user's enquiry, enrollment, subscription, or other interaction with Sport9 Vision. Information may also be used to improve website functionality, understand general website usage, identify technical problems, maintain security, prevent misuse, and improve the quality and organization of our services. Where information is no longer reasonably required for the purpose for which it was collected, it may be handled in accordance with applicable retention practices and requirements. We do not intend to use personal information for purposes that are materially unrelated to the context in which it was provided without an appropriate basis or communication where required.

4. Enrollment and Program Information

When you submit an enrollment form for a Sport9 Vision program, the information provided may be used to review the participant's selected sport, experience level, membership plan, preferred days, preferred time, and other details relevant to arranging the requested training program. Where a participant is a minor, information such as age and parent or guardian details may be requested to support appropriate communication and enrollment administration. Any medical notes, injury information, physical limitations, allergies, or other sensitive details voluntarily provided through an applicable form should be limited to information relevant to safe participation or appropriate program administration. Such information should not be provided unless it is reasonably necessary for the purpose of the form. Enrollment information may be accessed by authorized personnel or service providers who need the information to support legitimate academy operations, communication, scheduling, administration, or related services.

5. Contact and Communication

When you contact Sport9 Vision through a contact form, email, telephone number, enquiry form, or another available communication method, we may use the information you provide to understand your question and respond appropriately. Your name, email address, telephone number, message, and other information included in your enquiry may be retained for a reasonable period to help us manage communication, provide follow-up assistance, maintain relevant records, and avoid repeatedly requesting the same information. If you provide contact details in connection with an enrollment, enquiry, or service request, we may use those details to send necessary communications relating directly to that interaction. Users should avoid including passwords, payment card information, confidential account credentials, or other information that is not necessary for the purpose of a general enquiry form. We encourage users to review the information they submit before completing any form and to notify us if previously submitted contact information needs to be corrected or updated.

6. Cookies and Similar Technologies

Sport9 Vision may use cookies and similar technologies to support website functionality, remember certain preferences, understand general website usage, improve performance, maintain security, and provide a smoother browsing experience. Cookies are small data files that may be stored on your device by a website and can help the website recognize a browser or remember information between visits. Depending on the technologies implemented on the website, cookies may include essential cookies required for basic functionality, preference-related cookies used to remember selected settings, analytics-related cookies used to understand general website activity, or other technologies used for website performance and security. Some cookies may be provided by third-party services that support website functionality or analytics. You can manage or restrict cookies through your browser settings, although disabling certain cookies may affect the functionality or availability of some website features. Where applicable, additional cookie choices or controls may be presented through the website. We may update the technologies used on our website as our services and technical requirements change.

7. Subscription and Communications

If you voluntarily subscribe to Sport9 Vision updates, we may use the email address and subscription preferences you provide to send relevant communications such as sports program information, training updates, academy announcements, events, activities, and other information associated with your selected preferences. Subscription forms may allow users to specify preferred updates, email frequency, preferred class, or other communication preferences. We may use these selections to make communications more relevant to the user's stated interests. Users may unsubscribe from non-essential subscription communications through the available unsubscribe process. After an unsubscribe request is successfully processed, we will take reasonable steps to stop future subscription communications associated with that mailing preference, although certain necessary service-related or transactional communications may continue where they are directly connected to an existing enquiry, enrollment, request, or other service interaction. Users should allow reasonable processing time for communication preferences to take effect across applicable systems.

8. Sharing & Disclosure of Information

Sport9 Vision does not intend to sell personal information provided through our website forms as a general business practice. Information may, however, be accessed or shared where reasonably necessary to operate our website, process requests, provide services, maintain communication systems, support technical operations, protect website security, or comply with applicable legal requirements. For example, authorized service providers or technical platforms may process information on our behalf when supporting website hosting, form processing, email delivery, website analytics, security, or other legitimate operational functions. Such access should be limited to information reasonably required for the relevant service or function where practical. We may also disclose information when we reasonably believe that disclosure is necessary to comply with a legal obligation, respond to a lawful request, protect users or the academy, investigate misuse, prevent fraud, or protect the security and integrity of our website and services. We do not authorize third parties to use submitted information for unrelated purposes simply because they have access to it for providing a service.

9. Data Security

We take reasonable measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. Security measures may include appropriate administrative procedures, access controls, technical safeguards, secure communication practices, and other reasonable protections depending on the type and nature of information handled. However, no website, online form, email communication, internet connection, or electronic storage system can be guaranteed to be completely secure under every circumstance. Users should therefore avoid submitting information that is not necessary for the purpose of a particular form and should take reasonable care when accessing our website from shared or public devices. If we become aware of a security issue that requires communication under applicable requirements, we will take appropriate steps based on the nature and circumstances of the issue. Access to personal information within our operations should be limited to individuals or service providers who have a legitimate reason to handle that information.

10. Children's Privacy

Sport9 Vision may provide sports programs that are suitable for children and young athletes, which means that certain information relating to minors may be submitted through enrollment or program forms. We recognize the importance of protecting children's personal information and encourage parents or legal guardians to review and supervise the submission of information for children under their care. Where a participant is a minor, the academy may request parent or guardian information so that appropriate communication and enrollment administration can be maintained. Children should not be encouraged to independently provide unnecessary personal information through general website forms, and parents or guardians should assist with enrollment and other processes where appropriate. If a parent or legal guardian believes that a child has submitted personal information through our website without appropriate authorization and would like the information reviewed, corrected, or addressed, they may contact us using the contact details provided in this Privacy Policy. We will consider such requests in accordance with applicable requirements and the nature of the information involved.

11. Data Retention & Privacy Choices

We may retain personal information for as long as reasonably necessary to fulfill the purpose for which it was collected, maintain relevant enrollment or communication records, provide requested services, resolve enquiries, meet operational requirements, protect against misuse, or comply with applicable legal or administrative obligations. The appropriate retention period may vary depending on the type of information and the reason it was collected. Users may contact Sport9 Vision to request correction of inaccurate personal information or to ask questions about information submitted through our website, subject to reasonable verification and applicable requirements. Where an unsubscribe facility is available, users can use that process to stop receiving non-essential subscription communications. Certain information may need to be retained for legitimate administrative, legal, security, transaction, or service-related reasons even after a communication preference has been changed. Where appropriate and reasonably possible, we will consider requests concerning access, correction, deletion, or restriction of personal information in accordance with applicable requirements.

12. Third-Party Websites and Services

Our website may contain links, integrations, embedded features, communication tools, payment-related services, social media features, analytics tools, or other resources operated or provided by third parties. When you access a third-party website or service through one of these links or features, the privacy practices of that third party may apply instead of this Privacy Policy. Sport9 Vision does not control the privacy policies, security practices, content, or data-handling procedures of independent third-party websites and services. Users should review the privacy policy and terms of any third-party service before submitting personal information through that service. The presence of a link or integration on our website does not necessarily mean that Sport9 Vision controls or endorses all privacy practices of the third party. We may update or remove third-party integrations as our website and services develop, and the information collected by those services may be subject to their own policies and settings.

13. Changes to This Privacy Policy

Sport9 Vision may update this Privacy Policy from time to time to reflect changes in our website, sports programs, communication systems, data-handling practices, technology, operational requirements, or applicable legal and regulatory expectations. When changes are made, the revised policy may be published on this page with updated content so that users can review the current version. Users are encouraged to periodically review this Privacy Policy, particularly when submitting new information, enrolling in a new program, subscribing to communications, or using a new website feature. Where a significant change requires additional notice under applicable requirements, we may use an appropriate communication method to provide such notice. Continued use of the website after an updated policy has been made available may indicate continued use of the website subject to the revised policy, to the extent permitted by applicable requirements.

14. Contact Us

If you have any questions, concerns, requests, or require clarification regarding this Privacy Policy, the collection or use of your personal information, cookies, subscription preferences, data protection, or any privacy-related matter concerning Sport9 Vision, you are welcome to contact our team. When contacting us, please provide sufficient information about your enquiry so that we can understand your request and respond appropriately. If your enquiry relates to a specific enrollment, subscription, communication, or account-related matter, including relevant details used during registration may help us process your request efficiently. We will make reasonable efforts to review and respond to genuine privacy-related enquiries through the available communication channels. You can reach Sport9 Vision by
Phone: +918807654585
Email: mail@sport9vision.com

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